Privacy Policy - Your Data Security is Our Top Priority

1. Information We Collect

We collect minimal information necessary to provide and improve our file conversion services. The types of information we collect include:

1.1 Usage Analytics

• Page Views: We track which pages you visit to understand user preferences and improve our service
• Session Duration: We monitor how long you spend on our platform to optimize user experience
• Tool Usage: We track which conversion tools are most popular to enhance our offerings
• Conversion Statistics: We collect anonymous data about file types and conversion success rates

1.2 Technical Information

• IP Address: We collect your IP address for security purposes and to prevent abuse
• Browser Information: We identify your browser type and version to ensure compatibility
• Device Information: We collect device type and operating system for optimization
• Referral Source: We track how you found our service to improve our marketing

1.3 File Processing Data

• File Metadata: We temporarily collect file names, sizes, and formats for processing
• Conversion Parameters: We store your conversion settings during the process
• Processing Logs: We maintain minimal logs for debugging and service improvement

2. How We Use Your Information

We use the collected information exclusively for the following purposes:

2.1 Service Provision

• To process your file conversions accurately and efficiently
• To maintain and improve our conversion algorithms
• To ensure compatibility across different file formats
• To provide technical support when needed

2.2 Security and Abuse Prevention

• To detect and prevent malicious activities
• To monitor for unusual usage patterns
• To protect our infrastructure from attacks
• To ensure fair usage of our services

2.3 Service Improvement

• To analyze usage patterns and optimize performance
• To develop new features based on user needs
• To fix bugs and improve reliability
• To enhance user experience and interface design

3. File Security and Processing

Your uploaded files are processed with the highest level of security and privacy protection:

3.1 Security Measures

• 256-bit SSL Encryption: All file transfers are encrypted using industry-standard SSL
• Secure Processing Environment: Files are processed in isolated, secure environments
• No Permanent Storage: Files are never stored permanently on our servers
• Automatic Deletion: All files are automatically deleted within 24 hours
• Process Isolation: Each conversion runs in a separate, isolated process

3.2 Data Protection

• GDPR Compliance: We follow all GDPR requirements for data protection
• No Third-Party Sharing: We never share your files with third parties
• Regular Security Audits: We conduct regular security assessments
• Encrypted Transmission: All data transmission is encrypted
• Secure Infrastructure: Our servers are protected by enterprise-grade security

4. Data Retention and Deletion

We follow strict data retention policies to protect your privacy:

4.1 File Retention

• Uploaded Files: Automatically deleted within 24 hours of processing
• Converted Files: Available for download for 24 hours, then deleted
• Processing Logs: Deleted after 7 days
• Error Logs: Deleted after 30 days

4.2 Analytics Data

• Usage Statistics: Retained for 2 years for service improvement
• Technical Logs: Retained for 1 year for security purposes
• Error Reports: Retained for 6 months for debugging

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and provide relevant advertisements:

5.1 Essential Cookies

• Session Cookies: Required for basic website functionality
• Security Cookies: Help protect against security threats
• Preference Cookies: Remember your settings and preferences

5.2 Analytics and Advertising Cookies

• Google Analytics: We use Google Analytics to understand website usage and improve user experience
• Google AdSense: We use Google AdSense to display relevant advertisements and support our free service
• Performance Monitoring: We track page load times and user interactions
• Conversion Tracking: We monitor tool usage to improve our services
• Advertising Personalization: We use cookies to show you relevant ads based on your interests

5.3 Third-Party Advertising

• Google AdSense: We partner with Google AdSense to display advertisements
• Ad Personalization: Ads may be personalized based on your browsing history and interests
• Ad Performance: We track ad performance to ensure relevant content
• Opt-out Options: You can opt-out of personalized ads through Google Ad Settings

6. Your Rights and Choices

You have several rights regarding your personal information:

6.1 Access and Control

• Right to Access: You can request information about the data we hold
• Right to Correction: You can request correction of inaccurate information
• Right to Deletion: You can request deletion of your data
• Right to Portability: You can request a copy of your data

6.2 Privacy Controls

• Opt-out of Analytics: You can disable analytics tracking
• Cookie Management: You can control cookie preferences
• Ad Personalization: You can opt-out of personalized ads through Google Ad Settings
• Communication Preferences: You can opt-out of marketing communications
• Ad Blocking: You can use ad blockers to prevent ads from displaying

7. Third-Party Services

We may use third-party services to enhance our platform:

7.1 Analytics and Advertising Services

• Google Analytics: For website usage analysis and user behavior tracking
• Google AdSense: For displaying relevant advertisements and monetizing our free service
• Performance Monitoring: For service reliability tracking
• Ad Performance Tracking: To measure ad effectiveness and user engagement

7.2 Security Services

• DDoS Protection: To protect against attacks
• Malware Scanning: To ensure file safety
• Threat Detection: To prevent security breaches

7.3 Advertising Partners

• Google AdSense: Our primary advertising partner for displaying ads
• Ad Networks: We may work with other ad networks for relevant advertising
• Advertisers: Third-party advertisers may place cookies on your device
• Data Sharing: We may share anonymized data with advertising partners

8. International Data Transfers

Your data may be processed in different countries with appropriate safeguards:

• Standard Contractual Clauses: We use SCCs for international transfers
• Adequacy Decisions: We rely on adequacy decisions where applicable
• Binding Corporate Rules: We follow BCRs for multinational operations
• Certification Schemes: We participate in recognized certification programs

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Displaying notices on our website